Shipping
We offer complimentary shipping on all orders placed on www.samfad.com.
Shipping times typically range between 7 to 10 business days from the date of purchase, depending on the destination and current shipping conditions.
Customers will receive a confirmation email with tracking information once their order has been dispatched.
Please note that shipping times may vary during peak seasons and holidays. We appreciate your patience during these times.
Return Policy
At www.samfad.com, we want you to love your purchase. If for any reason you are not completely satisfied, we offer a hassle free return policy.
Returns
Returns are accepted within 30 days of the delivery date.
To initiate a return, please email our customer service team at info@samfad.com with your order number, reason for return, and any relevant details.
Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Any items that are damaged, altered, or not in their original packaging may not be eligible for a refund.
Customers are responsible for returning the item to us and for all return shipping costs.
Once your return is received and inspected, we will process your refund within 3 to 5 business days. Refunds will be issued to your original method of payment.
Please allow additional time for the refunded amount to appear in your account, depending on your financial institution's processing times.
Exchanges
Exchanges are eligible within 7 days of delivery if the item is unused and in its original condition.
To request an exchange, contact us at info@samfad.com with your order number and details of the item you wish to exchange.
We'll provide instructions for returning the item and process the exchange once it has been received.
Replacement items are subject to availability.
Customers are responsible for returning the item to us and for all return shipping costs for exchanges.
Contact Us
If you have any questions or concerns regarding our Shipping and Return Policy, please contact our customer service team at info@samfad.com. We're here to assist you and ensure your shopping experience with us is exceptional.
